Problem with your ballot signature? TXT2Cure lets you quickly resolve it.

By: - November 5, 2021 4:41 am

Cuong Nguyen, a technical support technician, marks a ballot that needs special processing at the Jefferson County Elections building on Oct. 21, 2020. (Eli Imadali for Colorado Newsline)

Colorado’s ballot processing system verifies the signature on a voter’s ballot envelope by matching it to another one or more signatures the government has on file. But sometimes — especially with younger voters — the signature is a mismatch in the system, even when it comes from the right person. Other times, a voter might forget to sign their ballot.

In Colorado, bipartisan teams of election judges determine whether ballot signatures are a match, though some larger counties use special software to make an initial comparison, according to Annie Orloff, a spokesperson for the secretary of state’s office. Voters with signature discrepancies or missing signatures have eight days after the election to cure, or fix, the issue.

That’s where TXT2Cure comes in. The statewide program, implemented in 2020, lets voters cure a signature issue via smartphone.


If the ballot processing system flags a discrepancy, the voter in question will receive a notice in the mail from their county clerk’s office. The notice includes instructions for returning a signed affidavit and photocopy of an acceptable form of ID to their local elections office. It will also include instructions for using TXT2Cure.

To use TXT2Cure, voters should text “Colorado” to 2VOTE (28638) and then enter their voter ID number, which is printed on the notice they receive in the mail. They should affirm that they indeed returned a ballot in the election, sign the affidavit on their phone, take a photo of an acceptable form of ID and click “Submit.” This transmits the voter’s information to their county clerk, allowing their vote to be counted in the election.

In the 2020 election, 11,085 ballot signature issues were resolved using TXT2Cure, allowing those ballots cast by Colorado voters to be counted. In that same election, 21,803 Colorado ballots were ultimately rejected due to a signature discrepancy, and 1,584 were rejected due to having no signature, according to data provided by the secretary of state’s office.

“Based on the incredible success of the program, I’m glad that Colorado voters statewide will again have the ability at their fingertips to correct ballot signature discrepancies this November,” Secretary of State Jena Griswold said in a Wednesday statement. “This innovative program helps ensure that every vote counts in our elections.”

For the 2021 election, the last day to cure a signature discrepancy is Nov. 10.


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Faith Miller
Faith Miller

Reporter Faith Miller covers the Colorado Legislature, immigration and other stories for Colorado Newsline.